/
Manage ERROR 403 on VManager homepage

Manage ERROR 403 on VManager homepage

Sep 1, 2023

 

Concept

Depending on your web browser settings and on your company IT rules, you can sometimes land on a 403 error when trying to access VManager homepage.

 

FIREFOX

What to do when it happens on Firefox

  • Clic on the shield logo next to the URL bar

  • If the tracking protection is activated, it can be what caused the issue

  • Try to deactivate it and refresh your browser, you should now have access to your retail chain(s)

 

GOOGLE CHROME

What to do when it happens on Chrome

  • If this eye logo is crossed, follow the next steps as this issue can be linked to cookies management

  • Clic on this and then clic on “Impossible to access the website ?”

  • Clic on “Authorize cookies”

  • Refresh your browser, the logo should have changed and you should now have access to your retail chain(s)

 

Was this helpful ?

If this documentation was not helpful, please don’t hesitate to reach out to SES-imagotag support