...
| Info |
|---|
VMA-148 VAM-149 VAM-150 - March 2023 - VUSION Asset Management |
Concept
RMA or "Return Merchandise authorization" is a part of the process of returning products to the manufacturer. When products are faulty, broken or in end of life, the manufacturer send an authorization to the customer to return the goods to receive a refund, a replacement, repair the product or recycle it.
...
With our new RMA module, we completely digitalized this process to allow the customer to create and manage RMA directly from Asset Management.
...
How-to
First, you need to return your labels with VUSION Link Returns or Store check mini-app.
...
| Info |
|---|
Learn more on the RMA feature of Returns and Store-Check mini-app in our documentation : /wiki/spaces/SEB/pages/4048584712 Add a returned label to RMA with VUSION Link |
Once your label is added to the next RMA batch, it increases a counter on the RMA dashboard of Asset Management :
...