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Concept

RMA or "Return Merchandise authorization" is a part of the process of returning products to the manufacturer. When products are faulty, broken or in end of life, the manufacturer send an authorization to the customer to return the goods to receive a refund, a replacement, repair the product or recycle it.

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With our new RMA module, we completely digitalized this process to allow the customer to create and manage RMA directly from Asset Management.

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How-to

First, you need to return your labels with VUSION Link Returns or Store check mini-app.

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