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You can monitor your Insight agent by downloading the Insight logs.

Clean labels that are no longer used

You can clean you labels by removing all HF labels that have been offline for more than 6 months and all LF labels with their last transmission older than 6 months.

Note

These operations can be performed only if the Insight agent is installed and online.

It also requires the last version of the agent AND the launcher (at least 1.2.47 for the launcher and 1.3.192 for the agent) 

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How-to

1. Select the store where you want to download labels details by clicking on your store line.

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2. Click on the “Technical configuration” tab and choose “Insight Operation”

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3. Choose a time period if you want to download logs by clicking on the cloud icon.

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Only when downloading logs, click on the start icon to upload the logs in VUSION Cloud. When the logs are uploaded, you can download them by clicking on the cloud icon and select your time period.

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4. Execute the action you want to perform for your store by clicking on the “start” icon.

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Note

The execution speed of these actions depends on the frequency of the data collection that was configured for the store you are working on.